Our RESULTS
With our deep expertise in luxury service and human performance, we apply best practices customized to our clients’ unique environments. Partnering together, we motivate operational excellence across the organization to achieve sustained results.
People-centric, results-oriented Executives seek Jadepoint to :
Become the Market Leader.
Launch a new brand or reinvigorate a classic brand.
Achieve or renew an industry distinction.
Provide exceptional, seamless customer experience to propel growth.
Transform employee culture to fuel excellence and loyalty.
Scale consistency and performance across multiple locations.
JADEPOINT’s CASE STUDIES
We have improved performance for the finest luxury and lifestyle service companies, and collections across the globe.
THE RITZ-CARLTON & Jw MARRIOTT,
ORLANDO GRANDE LAKES
BECAME MARKET LEADER
SECTOR: Luxury Hospitality
JADEPOINT SERVICE: Leadership Alignment & Execution Excellence
THE RITZ-CARLTON, NAPLES, Tiburón
SECURED NO. 3 POSITION IN THE REGION
SECTOR: Luxury Hospitality
JADEPOINT SERVICE: Performance Improvement Workshop - Customer Experience Focus
FROM INFORMAL TO NATIONAL MODEL CLUB
SECTOR: Private Clubs & Living Communities
JADEPOINT SERVICE: Service & Culture Transformation Program
broken sound country club
JW MARRIOTT, ORLANDO BONNET CREEK
BUDDING PROPERTY WINS OPERATION OF THE YEAR
SECTOR: Luxury Hospitality
JADEPOINT SERVICE: Leadership Alignment & Execution Excellence
THE St.regis, new york
LIVE OUR VALUES
SECTOR: Luxury Hospitality
JADEPOINT SERVICE: Leadership Alignment
SET THE BAR AS THE QUINTESSENTIAL ICON
SECTOR: Luxury Hospitality
JADEPOINT SERVICE: Leadership Alignment
THE SAVOY, LONDON
THE RITZ-CARLTON, GRAND CAYMAN
LEADERSHIP EFFECTIVENESS
JADEPOINT SERVICE: Leadership Alignment, Performance Improvement Workshops & Execution Excellence
SECTOR: Luxury Hospitality
REINVIGORATE THE ACCLAIMED PINNACLE OF SOUTHERN HOSPITALITY
SECTOR: Luxury Hospitality
JADEPOINT SERVICE: Leadership Alignment
sea island, georgia
SOLAZ, LUXURY COLLECTION HOTEL
OPENING TRAINING STRATEGY LEADS TO 90% GUEST SATISFACTION IN HIGH SEASON
SECTOR: Luxury Hospitality
JADEPOINT SERVICE: Service Essentials Training
THE WESTIN NASHVILLE
PERFORMANCE IMPROVEMENT FOCUS ACHIEVES +13 PTS FOR GOLD ELITE GUESTS
JADEPOINT SERVICE: Exceptional Service Training, Performance Improvement Workshop & Execution Excellence
SECTOR: Premium Hospitality
THE RITZ-CARLTON, ARUBA
GROW NEXT GENERATION LEADERS & SERVICE EXCELLENCE
SECTOR: Luxury Hospitality
JADEPOINT SERVICE: Service & Culture Transformation Program & Execution Excellence
ELEVATE SERVICE & EXECUTION EXCELLENCE
SECTOR: Premium / Luxury Hospitality
JADEPOINT SERVICE: Leadership Alignment & Execution Excellence
THE PFISTER
POST OPENING STRATEGY: become the first 5-star
SECTOR: Luxury Hospitality
JADEPOINT SERVICE: Leadership Alignment
THE TAMPA EDITION
THE RITZ-CARLTON, WASHINGTON D.C.
SET THE STANDARD FOR LUXURY DIPLOMACY
SECTOR: Luxury Hospitality
JADEPOINT SERVICE: Performance Improvement Workshop & Execution Excellence
ELEVATING LUXURY SERVICE CULTURE IN A DESERT PALACE
THE RITZ-CARLTON, RIYADH
SECTOR: Luxury Hospitality
JADEPOINT SERVICE: Leadership Alignment & Luxury Service Training
THE RITZ-CARLTON, south beach
‘CLASSIC WITH A TWIST’ SERVICE
JADEPOINT SERVICE: Service & Culture Transformation Program & Execution Excellence
SECTOR: Luxury Hospitality
